Key Takeaways
- Family-owned West Side Movers needed a website redesign to elevate their brand.
- e9digital crafted an intuitive, aesthetically pleasing platform that appealed to the brand’s target market.
- The company felt that everything was possible when working with e9digital.
Since 1972, West Side Movers has been more than just a moving company; they’ve been a trusted family business helping some of the top companies in New York relocate with care and precision. Known for their quality service and boutique-level attention to detail, they’ve built a reputation where many clients are repeat customers—and since they’ve been around for 50 years, they have serviced different generations within the same family. Their elite clientele often comes through referrals from interior designers, contractors, estate organizers, and art appraisers.
They needed a website redesign to elevate their brand and ensure they stood out to these key referral sources. e9digital delivered a modern, polished digital presence that reflected the same high level of service they provide to their clients.
75% of customers judge a website’s credibility based on how it looks
The website’s design needed to align with the target audience’s expectations and satisfy their curiosity, or visitors would look elsewhere. e9digital crafted an intuitive platform with aesthetically pleasing features to draw people’s attention, such as gold-framed elements and refined typography. Our team implemented the following elements to elevate credibility:
- Exceptional photography: our team took videos and transformed them into high-quality images for the site.
- Engaging interactions: hover animations on the menu and CTAs encourage user engagement.
- Showcasing expertise: a dedicated section highlights their ability to handle fragile, high-value items.
- Built-in trust: a carousel of glowing reviews and a prominent Google business rating establish credibility.
- Clear service breakdown: three distinct pages spotlight their core services: moving, boxes, and storage.
“I felt like everything was possible with e9digital.” – Matt Fiore, President | West Side Movers
From the kickoff meetings to the final launch, West Side Movers found the website redesign experience highly collaborative. Features like Pastel, a preview tool where West Side Movers could comment directly on the design, streamlined feedback, which made the process efficient and enjoyable for the company. Matt Fiore was particularly pleased with how e9digital brought his vision to life, especially in integrating reviews and transforming video content into striking visuals.
At e9digital, we specialize in designing websites that speak to your potential target audience. If your brand is ready for a digital upgrade, let’s talk—your next move starts here.
