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e9digital Is Your BFF (Best Foot Forward)

Sorry BFF, we don’t braid hair, we just build websites that print money.

At e9, we don’t just sell services — we live them. We spend tens of thousands of dollars each month on our own website, SEO, content, and marketing. We’d never tell you to invest in something we wouldn’t buy ourselves. That’s why clients trust us—because we’re proof our strategies work. Every website we design, every campaign we launch, every SEO strategy we test starts with us. We like to say have skin in the game — because the only way to know what works is to prove it ourselves.

That’s why we invest tens of thousands each month into our own site, content, and marketing. When we recommend a strategy, it’s not theory — it’s experience.

  1. We build websites that drive sales, leads, and measurable ROI.
  2. We create accessible experiences so 100% of your customers can connect with you.
  3. We provide flexible marketing where you set the pace and level of engagement.
  4. Our priority support jumps in when something breaks, before it ever becomes a crisis.

We’ve tested it. We’ve used it. We stand behind it. Because when you have skin in the game, your success isn’t just the goal — it’s the standard.

But hey, our competitors are good too, so why would you even choose to work with e9?

We know the value of fail forward

Conrad has failed his way forward, and YES, he’ll tell you that’s a good thing.

After graduating college, he jumped straight into entrepreneurship. Some of the businesses he started didn’t work out—a bunch of them, in fact. But each one taught him something. Each stumble sharpened him.

He believes the sweet spot is failing about 15% of the time. That’s where growth happens. That’s where innovation lives.

You don’t need soho office space to show off

When Conrad first moved to New York, he became Director of Business Development at a web company. That’s where he saw all the mistakes agencies make. At the time, finding clients meant being local. People expected to meet you in person, in their offices. So agencies poured money into flashy Soho offices on Lower Broadway to project success.

But they spent more on rent than on the people actually doing the work. That’s not a formula for success.

It’s all about trading status for substance.

He flipped the script. He hired the best people he could find and set them up in his apartment. Six desks filled the living room. Every morning, his wife Gina left for work while the team clocked in at 9 a.m. At night, they packed everything down, watched TV, and reset the space for the next day.

For Conrad, real estate was irrelevant. Talent was everything. And when it came to technology, he drew a hard line: while others leaned on shortcuts like ColdFusion, he built with Java. Why? Because only serious programmers use a serious language. It was a built-in filter for quality.

That choice set the tone for e9: hire great people, use the right tools, and focus relentlessly on client results.

Failure is NOT fatal

It’s feedback. And because he’s been through it, he carries a deep empathy for clients. He knows what it feels like to grind, to bootstrap, to try again when it would be easier to quit.

That experience is what makes e9 different: the team doesn’t pretend success comes easy. They’ve lived the lessons. They’ve built a company on the idea that the only way forward is to keep moving, keep learning, and keep getting better.

For us it’s all about choosing people over perks

From day one, Conrad decided he’d never waste money on shiny office towers or marble lobbies. He’d invest in people. That’s still true today.

Our team is made up of senior-level talent—the kind of designers, developers, and marketers who can actually transform a business. Computers are cheap. Home Office space is cheap. People are everything.

Talent over towers. Brains over real estate. That’s the e9 way.

We value every dollar

e9 knows what it means to bootstrap. Our CEO, Conrad, built his first business from scratch, without investors, without lottery wins, without a cushion to fall back on. That’s why every client budget is treated like gold.

Almost every email Conrd sends ends with: “I really appreciate that you’re my client. I’m grateful for your business.” Because he is. Every dollar matters, and e9 treats yours like their own.

Black and white city street scene with blurred pedestrians walking past office buildings.

e9 is always evolving

We live by the 1% rule: if you get a little better every month, in five years you’re 50% better. That’s how we work, how we learn, and how we deliver.

400+ Clients Under Management

100+ 5-Star Reviews

Top 1% in NYC
Google reviews

99% Client Retention

Clients are BFFs
- Best Friends Forever!

60% Referral Business

Clients love us
and refer us

40% Business From SEO

We know what
we’re doing

30+ e9 Experts

Working hard
for you

18 Years In Business

2 decades of
client wins

0 Headaches

Done right
the first time

Top 1% in NYC badge

2022

Top 1% in NYC badge

2023

Top 1% in NYC badge

2024

Top 1% in NYC badge

2025

Top 1% in NYC badge

2026

We don’t run on fear. We run on collaboration. The team at e9 believes in being generous with praise, because people don’t hear it enough. That’s what creates a culture where creativity flourishes and great work happens.

We’ve failed plenty along the way—and we’ll fail again. But failure is never fatal. It’s just another chance to get better.

We infuse AI with experience

AI is a Ferrari. But put it in the wrong hands, and you’ll crash. At e9, we blend Human Intelligence (HI) with AI, using technology as a power tool—never a crutch.

Doctors, lawyers, and marketers all get better results when expertise drives the machine. We’re the master carpenters guiding the saw, the F1 drivers steering the car. That’s why our clients don’t just get faster work—they get smarter work.

Because We Know What’s Worth Paying For

You have endless options—freelancers, offshore shops, bloated agencies. Here’s why clients stay with us:

  1. We’re not amateurs. Senior-level staff only.
  2. We’re not offshore. U.S.-based, in your time zone, with clear communication.
  3. We’re not cookie-cutter. Every project starts with discovery, not templates.
  4. We’re not churn-and-burn. 18+ years in business. 400+ clients managed.

What we are is an agency that doesn’t just build websites—we build what works.

Websites that sell while you sleep, scale as you grow, and stand the test of time.

How Can We Help?

Clients

I’m a client with a project

Partners

I have a service e9digital will like

Team

I want a job with e9digital