At e9, we don’t just sell services — we live them. We spend tens of thousands of dollars each month on our own website, SEO, content, and marketing. We’d never tell you to invest in something we wouldn’t buy ourselves. That’s why clients trust us—because we’re proof our strategies work. Every website we design, every campaign we launch, every SEO strategy we test starts with us. We like to say have skin in the game — because the only way to know what works is to prove it ourselves.
That’s why we invest tens of thousands each month into our own site, content, and marketing. When we recommend a strategy, it’s not theory — it’s experience.
We’ve tested it. We’ve used it. We stand behind it. Because when you have skin in the game, your success isn’t just the goal — it’s the standard.
Conrad has failed his way forward, and YES, he’ll tell you that’s a good thing.
After graduating college, he jumped straight into entrepreneurship. Some of the businesses he started didn’t work out—a bunch of them, in fact. But each one taught him something. Each stumble sharpened him.
He believes the sweet spot is failing about 15% of the time. That’s where growth happens. That’s where innovation lives.
When Conrad first moved to New York, he became Director of Business Development at a web company. That’s where he saw all the mistakes agencies make. At the time, finding clients meant being local. People expected to meet you in person, in their offices. So agencies poured money into flashy Soho offices on Lower Broadway to project success.
But they spent more on rent than on the people actually doing the work. That’s not a formula for success.
He flipped the script. He hired the best people he could find and set them up in his apartment. Six desks filled the living room. Every morning, his wife Gina left for work while the team clocked in at 9 a.m. At night, they packed everything down, watched TV, and reset the space for the next day.
For Conrad, real estate was irrelevant. Talent was everything. And when it came to technology, he drew a hard line: while others leaned on shortcuts like ColdFusion, he built with Java. Why? Because only serious programmers use a serious language. It was a built-in filter for quality.
That choice set the tone for e9: hire great people, use the right tools, and focus relentlessly on client results.
It’s feedback. And because he’s been through it, he carries a deep empathy for clients. He knows what it feels like to grind, to bootstrap, to try again when it would be easier to quit.
That experience is what makes e9 different: the team doesn’t pretend success comes easy. They’ve lived the lessons. They’ve built a company on the idea that the only way forward is to keep moving, keep learning, and keep getting better.
From day one, Conrad decided he’d never waste money on shiny office towers or marble lobbies. He’d invest in people. That’s still true today.
Our team is made up of senior-level talent—the kind of designers, developers, and marketers who can actually transform a business. Computers are cheap. Home Office space is cheap. People are everything.
Talent over towers. Brains over real estate. That’s the e9 way.
e9 knows what it means to bootstrap. Our CEO, Conrad, built his first business from scratch, without investors, without lottery wins, without a cushion to fall back on. That’s why every client budget is treated like gold.
Almost every email Conrad sends ends with: “I really appreciate that you’re my client. I’m grateful for your business.” Because he is. Every dollar matters, and e9 treats yours like their own.
We live by the 1% rule: if you get a little better every month, in five years you’re 50% better. That’s how we work, how we learn, and how we deliver.
Top 1% in NYC
Google reviews
Clients are BFFs
- Best Friends Forever!
Clients love us
and refer us
We know what
we’re doing
Working hard
for you
2 decades of
client wins
Done right
the first time
2022
2023
2024
2025
2026
We don’t run on fear. We run on collaboration. The team at e9 believes in being generous with praise, because people don’t hear it enough. That’s what creates a culture where creativity flourishes and great work happens.
We’ve failed plenty along the way—and we’ll fail again. But failure is never fatal. It’s just another chance to get better.
AI is a Ferrari. But put it in the wrong hands, and you’ll crash. At e9, we blend Human Intelligence (HI) with AI, using technology as a power tool—never a crutch.
Doctors, lawyers, and marketers all get better results when expertise drives the machine. We’re the master carpenters guiding the saw, the F1 drivers steering the car. That’s why our clients don’t just get faster work—they get smarter work.
You have endless options—freelancers, offshore shops, bloated agencies. Here’s why clients stay with us:
What we are is an agency that doesn’t just build websites—we build what works.
Websites that sell while you sleep, scale as you grow, and stand the test of time.
