SMARTER: e9digital’s All-in-One CRM

How Long Does It Take You to Follow Up With Leads?

Time is your most precious resource. If you end every day with a mounting administrative to-do list and a headache, it’s time for some robots to help you work SMARTER.

SMARTER is e9digital’s all-in-one CRM (customer relationship management) that solves every piece of the marketing puzzle. In fact, it’s the proprietary platform we use ourselves. Now, we’re opening it up to the public.

Every tool you need

S
Sales CRM
M
Marketing
A
AI + Automation
R
Reputation
T
Tracking
E
Engagement
R
Results

Save time, follow up faster, and increase client satisfaction.

If managing your CRM feels like a second job, you need a better solution. Good tech should feel like an assistant, not another boss.

Conrad Strabone, Managing Partner and President | e9digital

Juggling Too Many Tools to Manage Sales and Marketing?

Sales processes don’t have to be the most time-consuming part of your day.

Instead of paying for and connecting tools like Calendly, Mailchimp, ClickFunnels, and DocuSign separately (and figuring out how they talk to each other), SMARTER organizes them for you. It performs all the same functions, but it’s under one roof — with your CRM at the center — so leads never slip through the cracks.

With SMARTER, your client or customer journey is automated from first click to signed contract.

SMARTER has every sales tool your business needs to run smoothly, including:

  • CRM: Track leads from first click to final sale without switching logins.
  • Documents + Contacts: Create, upload, and send documents for signature directly in the platform.
  • Automations: Create multi-channel workflows, triggers, and campaigns that run on their own.

Our expert team helps you set this up; no tech wrangling required.

Too many tools are the same as too many cooks. SMARTER simplifies the kitchen so you can finally serve.

Conrad Strabone, Managing Partner and President | e9digital

Are You Losing Deals Because You Can’t Email Fast Enough?

Marketing can be automated to work for you (so you never fall behind).

Manual follow-ups are where hot leads go to die. And when a potential client ghosts you, you have nothing to show for your hard work. SMARTER boosts your bottom line, helping you convert more potential clients and save time through:

  • Staying Top-of-Mind: Email blasts, sequenced campaigns, and list segmentation.
  • Keeping Content Fresh: Drag-and-drop pages, funnel flow, websites, and blogs.
  • On-Demand Answers: All contacts, conversations, and conversions in one dashboard.

You probably have enough leads, but you’re leaking them without the proper follow-ups in place.

Conrad Strabone, Managing Partner and President | e9digital

Still Manually Sending Reminders and Chasing Deadlines?

Speed up your process with AI + Automation.

If you’re using a calendar to remind yourself to send a follow-up email to a client, there’s a SMARTER way. Our CRM features AI and automation tools built on your business expertise to ensure every message sent feels true to your brand (and actually helps people).

SMARTER includes:

  • Conversational AI agents for chat, SMS, and email-type interactions.
  • Workflow automation solutions to manage leads, schedule appointments, customer support, and marketing campaigns.
  • Custom databases so that AI can pull directly from your internal knowledge.

Your time is worth more than resending the same message ten times. That’s what automation is for.

Conrad Strabone, Managing Partner and President | e9digital

Wondering Why Your Competitor’s Google Business Profile Is Leaving Yours in the Dust?

Manage your reputation before you lose your top spot on Google Maps.

While some people get a rush leaving hundreds of Yelp reviews and crowning themselves Yelp Elites, it’s not the norm. Customers need to be asked to leave a review. Our SMARTER CRM helps simplify this process for you with reputation and review management tools.

SMARTER increases your credibility online through review requests, easy-to-read dashboards showing the status of reviews, and review monitoring to ensure you respond to everyone (and catch any 1-star reviews that seem suspicious).

The difference between five reviews and fifty is one thing: asking. SMARTER handles that for you.

Conrad Strabone, Managing Partner and President | e9digital

Unsure Which Campaigns Are Driving Results and Which Are Duds?

Tracking analytics is mission critical to ensure you’re investing in the right places.

Many businesses run campaigns without knowing which part brings in leads, so they’re spending money on tactics that drag them into the red. SMARTER fixes that with built-in tracking that notes how potential clients move through the sales pipeline (without being a creepy stalker, of course).

You get a clear picture of each touchpoint, so every dollar is spent the right way:

  • Track every lead back to the exact ad, page, or campaign that drove action.
  • Monitor site behavior without wrestling with code or clunky third-party tools.
  • Customizable analytics allow you to track the KPIs that matter for your campaigns.
  • Use real-time dashboards to optimize your budget and double down on what converts.

Struggling to Engage Leads Without Burning Out?

Engagement keeps busy potential clients invested in your services.

Engaging potential clients is a careful balance: contact them too much and it might turn them away, email them too little and they forget you exist.

SMARTER helps you figure out the right rhythms to improve engagement and close more deals:

  • Appointment scheduling + automated reminders keep no-shows down and your calendar full.
  • Lead scoring + segmentation prioritize hot leads and tailor outreach for more meaningful conversations.
  • Real-time engagement analytics reveal what’s working, so you can keep dialing in for better results.

Do You Struggle to Measure and Analyze Results?

Results help you find the gold mine in your marketing strategy.

Spreadsheets were great… in 2004. Now, there are tools that work even better to measure results that stay consistent across devices.

SMARTER replaces spreadsheet fatigue with real-time dashboards that tell you exactly what’s working and what’s not. Customize KPIs to match the metrics that drive your business and you’ll always end up on top.

Every number should tell a story. SMARTER shows you what’s working, what’s wasting time, and what to do next.

Conrad Strabone, Managing Partner and President | e9digital

Want to Work SMARTER (and Cheaper) Every Day?

SMARTER amplifies your human talent by taking care of the nitty-gritty. This way, your team can focus on the human parts of the business: selling, creating, and connecting.

With SMARTER:

  1. Save time, lower admin costs, and get more out of every lead.
  2. Enjoy consistent follow-ups, smarter marketing, and real results.
  3. Improve client satisfaction with faster response times.
  4. Spend more time doing the work that you love.

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